Process Reengineering
Accreditation Number: 29144
Approval
To provide participants with a fundamental rethinking and redesign of processes in order to achieve significant, contemporary improvements and performance measurements such as cost, quality, service, and speed.
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• Characteristics of Business Process Reengineering (BPR).
• Engaging in a 360-degree process.
• BPR objectives.
• Organizations in need of BPR.
• BPR and management models.
• Project leader.
• Operations manager.
• Functional disruption.
• Performance objectives and measurement criteria.
• Business development strategies.
• The significance of processes for the organization.
• Redesign phase.
Module 1 - The Nature of Process Reengineering
1 Parts
- Introduction.
- Concept and definition.
- BPR objectives.
- Organizations in need of BPR.
- BPR and management models.
- Activities and exercises.
- Summary.
Module 2 - Key Elements of Process Reengineering
1 Parts
- Introduction.
- Human elements.
- Project leader.
- Operations manager.
- Work team.
- Activities and exercises.
- Summary
Module 3 - Strategy for Process Reengineering
1 Parts
- Introduction.
- The conceptualization phase.
- BPR and scientific fields.
- Problem-sensing phase.
- Diagnosis phase.
- Solution development phase.
- Optimal solution selection phase.
- Activities and exercises.
- Summary.
Module 4 - Administrative Activities and Policies
1 Parts
- Introduction.
- Functional disruption.
- Performance objectives and measurement criteria.
- Business development strategies.
- The significance of processes for the organization.
- Redesign phase.
- Workforce structuring.
- Activities and exercises.
- Summary.
Module 5 - Application of Actual and Expected Operations and Risks
1 Parts
- Introduction.
- Transformation plan.
- Application steps.
- Experience with Wannsystems and Arvo Systems.
- Review of work methods and approaches.
- Restructuring.
- Process reengineering.
- Activities and exercises.
- Summary.
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