Saudi Arabia
Egypt
UAE
Canada
Success Skills in Coffee Houses
Accreditation Number: 115358132
Approval
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This program aims to equip trainees with a carefully selected set of skills relevant to the 21st century, which are related to fostering a desire for learning, enhancing motivation for success, and imparting important skills that align with their characteristics and job requirements.
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By the end of this course, participants will be able to:
• Understand the concept of success skills, their evolution, their components, applications, and their importance in personal, organizational, and social success.
• Define The influences that shape one's personality, sources of acquiring success skills, and hypotheses for reinforcing them.
• Understand The concept of motivation and the difference between motivation and motivators, distinguishing between intrinsic and acquired motivational factors, and the importance of motivation for the individual, along with an understanding of related concepts.
• Know How to present oneself and prepare a resume.
• Realize Barista skills, types of coffee, machine types, and equipment.
• Prepare various types of coffee and how to create designs on coffee.
• Know Professional safety methods and equipment safety, customer etiquette, and customer behavior patterns in coffee houses.
- How to Introduce Yourself and Prepare a Professional Resume
- Professional Interview
- Communication Skills
- Persuasion Skills
- Negotiation Skills
- Barista and Types of Coffee
- Types of Machines and Equipment
- Art of Preparing Different Types of Coffee
- Coffee Art
- Professional Safety and Equipment Safety
- Customer Etiquette
- Customer Types in Coffee Houses
