Saudi Arabia
Egypt
UAE
Canada
The Quality Management System
By the end of this course, participants will be able to:
• Understand the Purpose of the Quality Management System, its structure, PDCA, and the Seven Quality Management Principles.
• Introduction to ISO 9000.
• What is Auditing Exactly?
• Process Auditing.
• Audit Stages and Components.
• Audit Planning on Site.
• Initial Activities on Site (Opening Meeting and Audit Checklists).
• Information Gathering Techniques.
• Reporting Audit Results.
• Writing NCR - Corrective Actions.
• Surveillance Audits, followed by the Review
• Exam.
Module 1 - Introduction to Quality Management System and Review Stages
1 Parts
- Explanation of course objectives.
- Introduction to trainees.
- Prior knowledge.
- Evaluation of prior knowledge.
- Introduction to Quality Management System (QMS) review.
- Review stages.
- Evaluation of review stage certificates.
- Auditor responsibilities and tasks.
- Evaluation of auditor responsibilities.
- Scope of the review.
- Evaluation of review scope.
- Quality policy.
- Evaluation of quality policy.
- Opportunities and risks.
- Evaluation of opportunities and risks.
Module 2 - Review of Activities and Evaluation
1 Parts
- Review of support activities.
- Evaluation of support activity review.
- Review of process planning.
- Evaluation of process planning review.
- Review of performance measurement.
- Evaluation of performance measurement review.
- Review planning.
- Evaluation of review activity.
- First-level review.
- Evaluation of document review.
Module 3 - Review of Audit Plans and Evidence
1 Parts
- Audit plan.
- Evaluation of audit plan.
- Checklist.
- Evaluation of checklist.
- Opening meeting.
- Evaluation of opening meeting.
- Gathering evidence.
- Annual review.
- Evaluation of evidence.
Module 4 - Review Reports and Final Meeting
1 Parts
- Audit practice.
- Evaluation of audit practice.
- Final meeting.
- Evaluation of final meeting.
- Audit report.
- Evaluation of audit report.
Module 5 - Follow-up and Auditor Registration and Final Evaluation
1 Parts
- Review follow-up.
- Corrective action.
- Global auditor registration.
- Trial evaluation.
- Final evaluation.
