Leading through Change
Accreditation No.: 29252 – Preparation for the Certified Business Professional Exam in Leading Through Change
Approval
"It is to provide participants with a comprehensive understanding of the change process and how to successfully manage it in the workplace environment by offering tips and fundamental principles to develop their professional skills and effectively interact with the resulting changes.
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By the end of this course, participants will be able to:
• Evaluate the situation before the change.
• Identify the form and impact of the intended change.
• Set short-term and long-term goals and work towards them.
• Anticipate different reactions to change.
• Differentiate between change management and change leadership.
• Determine the desired rate of change.
• Choose the appropriate method to announce the change.
• Choose the appropriate method to implement the change.
• Handle angry individuals resulting from the change process.
• Assess the impact of change on individuals in the organization.
• Define the concept of resistance to change and discover different sources of resistance.
• Identify the eight mistakes' organizations make during change.
• Evaluate the different roles of team leaders and compare them.
• Develop a strategy to commit to change.
• Align systems and structures with change.
• Explain the concept of recovery from the change process.
• Review the specifications of individuals and organizations showing the ability to recover.
- Assessment of pre-change program planning
- Introduction
- What is the form of change?
- How is change interpreted?
- What does change mean?
- Acquired deficit versus acquired optimism
- Scope of reactions to change
- Stages of grief
- How do reactions to change manifest in the workplace?
- Resistance to change
- Dealing with resistance to change
- Introduction to change management
- Eight reasons for the failure of change efforts
- Creating a sense of urgency
- Change leadership versus change management
- Inspiring a shared vision
- Capitalizing on past successes
- Roles of change leaders
- Implicit contracts
- Case study
- Obtaining support
- Change endorsement
- Clinging to the past
- Perspectives on organizational change
- Rate of change
- Effective communication methods for announcing change
- Quick and angry individuals
- The six stages of announcing change
- Steps required to announce the inclusion of significant change
- Systems and structures
- Balancing between safety and importance
- Introduction
- Definition of the term recovery
- Appropriate ways to adapt easily
- Ending everything old
- Adaptive change and transformative change
- Six capabilities of individuals showing the ability to recover
- Dealing with the client or customer
- Case study"
